Edge Hotel

So many hotels all over South Africa struggle to provide their guests with the correct technology that is required in order to enhance a traveler’s experience. It is important that business travelers especially have the correct technology available to them to work from the comfort of the hotel whilst on a business trip.

edgeHOTEL is an IP- Based Hotel Management system that offers a platform to those looking for convenience and reduction in costs. This platform brings together all Voice, Data and Property Management System integration services that hotels and holiday resorts need. With everything included in one system guests are able to enjoy an improved experience. The edgeHOTEL system is comprised of a number of features that make the lives of guests and hotel employees easier.

▪ Internet
▪ Unified messaging gateway
▪ Router
▪ WiFi
▪ Billing System
▪ Call Accounting with credit limit & Automatic Shutoff
▪ Voice Mail Option, Auto-Attendant during off-hours
▪ Check- in/checkout with Voicemail Allocation & Clean-up
▪ Message Waiting Feature, signaling voice mail and front-desk
▪ Messages in the room phone
▪ Interface with Major PMS Systems with “Costed Call” Data
▪ “Do Not Disturb” service
▪ Mini bar and Laundry Posting on the room phone by authorized personnel
▪ Multi-Property Option for managing several buildings
▪ Automatic open/close of guest’s voice mailbox on check-in/out
▪ Confidentiality of subscriber identification
▪ Graphical call statistics (daily, weekly etc)
▪ Seven spoken/written Languages: English, French, German, Dutch, Portuguese, Spanish and Italian.
▪ Hotel Internet Aaccess Management and Provisioning
▪ Wake- up service

This system is able to replace all services and provide one, standalone product that ensures that guests are able to make use of the integrated services that a hotel or resort have to offer. Hotels are also able to save on costs dramatically as the system is pre- installed and only one product is required.